LEARNING TECHNOLOGY SELECTION

Over years of system selection and expertise in standing up both custom and off the shelf solutions our team has a proven yet flexible process. Combined with unique customer requirements, changing technology landscape and a bevy of new providers we provide the analysis, guidance, direction and roadmap for success.

We are your go to partners for LMS System Selection and Consulting. We can provide any/all of the services noted below based on your needs and timeline.

Requirements Gathering

Identify and refine business requirements with key stakeholders and business. In addition, the team will work with IT to determine technical & integration needs. Our analysis also takes into account content development processes, target audiences, current workflows and perceived deficiencies.

Synthesis and Reporting

Collaborate with your team on the information gathered and assist in writing a concise and easy to understand requirements document. Unique workflows and business objectives are also included. KS will then work with stakeholders to agree on priorities and final needs.

Develop RFP Document

If an RFP is required, we can either lead or assist the team to develop the document, timeline and vendor requirements. Input from senior leadership, legal, marketing & IT may also be involved depending on the size and intended audience of the project. In addition to the RFP, KS will also present initial findings, recommendations, and suggestions for moving forward.

Vendor Identification

Work with stakeholders and purchasing to identify which of the vendors are best suited for your organization in light of the results of the requirements gathering phase. Identify top vendors and release the RFP or shortlist vendors for next step.

Proposal Evaluation

Create evaluation criteria for review team, educate team on criteria and facilitate communication with vendors. Lead team in independent review process and facilitate followups with vendors.

Demos

Coordinate, schedule and facilitate vendor demos. KS will also create vendor demo structure and grading scale as well as train review team on how to apply grading methodology to vendor demonstrations.

Candidate Selection

Develop a mutually agreed upon document that identifies the selected LMS, the cost to purchase and implement the system, the implementation effort needed (timeline, resources and costs), and the customization effort needed (implementation, resources, and costs), if needed. KS will present the final document to the project sponsors.

Contract Negotiation

Assist as needed with contract negotiations, customer reference calls, license agreements, SOWs and escrow accounts.

Implementation

Provide assistance in the kick-off, setup, configuration, training and customization of the system as it is rolled out by the selected vendor(s). If custom services are required KS will also assist in scoping and managing of the development.

Independent Objective Advice

With many system vendors across the learning landscape it takes not only experience, a proven process and many lessons learns. It also take an unbiased objective approach to the entire selection process. We can guarantee when you work with us you will be our #1 and only priority.

System Selection Services

Every client and their business requirements are different and Knowledge Stream understands this. While we have a proven process to identify the most appropriate vendor and solution, no two engagements are the same. Some clients put more weight on the ability to grow user base without licensing restrictions wheres others need the ability to find a partner that will scale with them, and allow customizations to their core platform.