Last Updated: December 30, 2022
Your privacy and the privacy of your customers are critically important to us. At Knowledge Stream (“Knowledge Stream, Inc.”, “We”, “Us”, or “Our”), we have a few fundamental principles:
- We don’t share your personally identifying information, or data you collect through Your Sites, with anyone, except as needed, to provide product support, to comply with the law, or to protect Our rights.
- You are in control of the information you share through Your Sites and the customer data you collect is your responsibility. As part of the Terms of Service, we require that you respect other Users’ and your customers’ rights to privacy in the same manner you’d require your data to be respected.
We recommend that you exercise caution before you voluntarily disclose personally identifiable information to other users, on publicly accessible or displayable parts of the Service, or through third-party links on third-party websites or platforms.
If you have questions about deleting or correcting your personal data please contact our Support team at firstname.lastname@example.org
Collection and Use of Information
- Email Addresses & User Information.
We do not and will not send spam, sell or rent your email address to third parties. We do not disclose, sell, share, trade or give away a User’s personal information to third parties, except as needed for completing payment and billing transactions through the services of payment processing vendors, if applicable.
- Logging Statistics
Like most platform operators, Our servers automatically collect certain types of non-personally-identifying, technical information, such as the browser type, language preference, referring site, and the date and time of each visitor request. We use this information to better understand how Our visitors use Our website, and to maintain Services.
- IP Addresses
Internet Protocol addresses indicate the location of a User’s computers or mobile device on a network connected to the Internet. Providing Services to you may result in the logging of IP addresses for systems administration and troubleshooting purposes. We may track IP addresses to prevent sharing of customer accounts, whether sharing is intended or unintended.
Protection of Certain Personally-Identifying Information
Knowledge Stream discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that: (i) need to know that information in order to process it on Our behalf or to provide the Services; and (ii) that have agreed not to disclose it to others.
If you have subscribed to us, are a partner or customer, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Knowledge Stream and Our Services.
Knowledge Stream takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Feedback & Support
If you send Us a request (via a support email or one of our feedback channels), We reserve the right to publish it (stripped of all personally identifying information, of course) in order to help Us clarify or respond to your request or to help Us support other Users.
We may provide technical support to service your Account(s) with us. In order to do so, We may use certain personally identifying information, with your consent, to access your account for the purpose of troubleshooting, running tests, and/or otherwise providing support. In providing technical support to you, We may potentially see other personally identifying information viewable on your Account pages. As with all other information, We promise to hold any information we encounter in the process of providing support to the highest possible security and protection standards.
To prevent unauthorized access, safeguard data accuracy, and maintain the appropriate use of information, We have put in place appropriate physical, technical, and administrative procedures to protect the personal information data you submit. We make every effort to ensure the integrity and security of our network and systems. However, since the Internet is not 100% secure and as new technology evolves and emerges, We cannot guarantee that Our security measures will prevent third-party interferences from illegally obtaining or tampering with your personal information.
We encourage you to help Us by also taking precautions to protect your personal data when you use the Services. Change your Account password often, using a combination of letters, numbers, and characters, and make sure you use a secure connection.
If the ownership of Knowledge Stream substantially changes, such that all of its assets were acquired, or merged into another entity, or in the unlikely event that Knowledge Stream enters bankruptcy, you understand that any stored personally identifying, and non-personally identifying information and data will likely be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer or merging entity of Knowledge Stream may continue to use your personal information as set forth in this policy.